Delivery & Returns
All Bear & Bloom items are specially printed to order. Therefore please allow approximately 2-3 weeks for your order to be printed.
Delivery charges are as follows:
- UK 1st Class Royal Mail £2.50
- UK - Parcel Includes Wallpaper £6.50
- EU - £6.00
- EU - Parcel Includes Wallpaper £14.00
- International postage £19.50
- International Postage - Parcel Includes Wallpaper
All Bear & Bloom orders are beautifully wrapped with the upmost care and consideration.
All Giclee Print orders are packaged individually in a cellophane envelope to protect from dust and reinforced with a heavy duty protector board. This is then wrapped in tissue and sent in a heavy duty Kraft ‘do no bend’, board backed envelope.
All Clothing orders (unless size permits) are packaged in tissue and a recyclable Kraft paper mailer bag or Kraft packaging paper.
If you order clothing and a giclee print then these will be packaged together in a recyclable Kraft box. The print inside will be packaged individually in a cellophane envelope to protect from dust and reinforced with a heavy duty protector board. This will then be wrapped in tissue paper. The clothing items will also be wrapped in tissue paper.
All wallpaper orders will be wrapped in tissue or Kraft packaging paper and sent in a heavy duty tube or box depending on the size of the order placed.
Please place your order carefully and when you receive your order confirmation please double check that your order is exactly what you wanted. Unfortunately, from time to time, mistakes can happen so If you do happen to spot a mistake, please inform us within 24 hours. After this time changes to pending orders cannot be made. We cannot accept responsibility for an items ordered incorrectly.
We of course hope that you love your Bear & Bloom purchase and that you purchase from us again! As our items are printed to order and many are of a personalised nature, we are unfortunately unable to accept returns unless the items are faulty. If your item is faulty, you must notify us via email within 7 days of receipt and return it to us unworn/unused in the condition you received it in its original packaging. Once your returned item is received, inspected and accepted as faulty, a replacement will be sent out.
Please note that Bear & Bloom are unable to refund postage and packaging charges, or any tax and duties that are payable outside of the EU.
We strongly recommend that you use a recorded delivery service for your own protection and peace of mind as we are unable to accept any responsibility for postage fees or for any items that are damaged, lost or stolen in transit.